CONTACT US

Contact Gobeaty

Thank you for visiting Gobeaty.

Our customer support team is available to help with product questions, sizing, orders, shipping, delivery, returns, refunds, and store policies.

Customer Support Email

For any questions or assistance, please contact us at:

support@gobeaty.com

We Can Help With

You may contact us regarding:

  • Size and fit questions

  • Product details

  • Color or material questions

  • Order status

  • Shipping and delivery

  • Address corrections

  • Cancellation requests

  • Returns

  • Refunds

  • Damaged items

  • Incorrect items

  • Missing items

  • General store questions

Customer Support Hours

Our support team is available:

Monday - Friday

9:00 AM - 5:00 PM

We aim to respond to customer inquiries within:

1-2 business days

Response times may vary during holidays, promotional periods, or periods of high inquiry volume.

Before Contacting Us

To help us provide faster assistance, please include:

  • Your order number
  • The email address used for your order
  • Product name or details
  • A clear description of your request

For return or damaged item requests, please include relevant photos or supporting information when applicable.

Business Information

Email: support@gobeaty.com

Company Name: Dongguan Chongxi Trading Co., Ltd.
Address: Room 305, No. 10, Tuqiao Xinwei 7th Lane, Qingxi Town, Dongguan, Guangdong, China
Contact Number: +86 18731236133